Lifetime Warranty

Guaranteed American Quality

Fort Knox Inc. warrants to the original purchaser only, that each new vault will be free from defects in material and workmanship for the lifetime of the original purchaser from the date of delivery. Integral units such as locks are subject to this same warranty.

FILE A CLAIM

    File a Warranty Claim

    Complete this form to file a claim.
    Please review the Product Warranty card details here.
    Fill out the following details. Fort Knox will contact within 10 business days.
    Are You the Original Purchaser?
    YesNo
    Tell us about your damaged safe
    Photos Please upload png, jpg, or jpeg image file if possible. Photos are not required at submission but will be required as part of the claim process.
    Proof of Purchase

    See example photo

    Front door, closed

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    Front door, open

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    Door, jam

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    Inside hinge side

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    Serial Number
    Purchased From Dealer
    Have you filed a claim with your insurance company?
    YesNo
    Do you plan to file a claim with your insurance company?
    YesNo
    Terms and Conditions – By checking this box, I affirm that all information is true and correct to my knowledge and that any violation could result in the denial of warranty work provided by Fort Knox Vaults.

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    Fort Knox Security Products
    Limited Lifetime Warranty

    Fort Knox Security Products Warrants to the original purchaser only, that each new safe will be free from defects in material and workmanship for the lifetime of the original purchaser from the date of delivery. Integral units such as locks are subject to this same warranty.

    Fort Knox Security Products will replace any safe, free of charge, broken into by forced entry or damaged due to an unlawful attempt during the lifetime of the original purchaser; Damaged safe must be returned for evaluation to Fort Knox Security Products by prepaid freight along with the report made by the investigating agency. The new replacement safe will be sent to the customer freight collect.
    Fort Knox Security Products will repair or replace, at our option, any safe due to incidental damage as a result of accident, flood, or fire. Damaged safe must be returned freight prepaid to Fort Knox Security Products. The safe will be returned freight collect.

    The responsibility of Fort Knox Security Products under this warranty is limited to replacement or repair of defective part at the Fort Knox Security Products, Orem, Utah factory, or at a point designated by them, with expense for transportation, if necessary, to be borne by the original purchaser, In no event shall Fort Knox Security Products liability exceed the original cost of the product,
    Fort Knox Security Products shall only be liable when the safe is used in compliance with those directions specified in the manufacturer’s instructions.

    This warranty shall not apply to any safe or parts modified without the consent of Fort Knox Security Products.

    Fort Knox Security Products specifically disavows any other representation, warranty, or liability related to the condition or use of the product. For more information, contact Fort Knox Security Products, 993 North Industrial Park Road.

    Orem, Utah 84057.

    proof of purchase

    Lifetime Warranty

    Lifetime Warranty

    Customer
    Commitment

    Theft Guarantee

    Fort Knox Inc. will replace any vault, free of charge, broken into by forced entry or damaged due to an unlawful attempt during the lifetime of the original purchaser.*

    *Damaged vault must be returned for evaluation to Fort Knox Inc. by prepaid freight along with the report made by the investigating agency. The new replacement vault will be sent to the customer freight collect. The responsibility of Fort Knox Inc. under this warranty is limited to replacement or repair of defective part at the Fort Knox Inc., Orem, Utah factory, or at a point designated by them, with expense for transportation, if necessary, to be borne by the original purchaser. In no event shall Fort Knox Inc. liability exceed the original cost of the product.

    fire protected safe

    Incidental Damage Protection

    Fort Knox Inc. will repair or replace, at our option, any vault due to incidental damage as a result of accident, flood, or fire.*

    *Fort Knox Inc. shall only be liable when the vault is used in compliance with those directions specified in the manufacturer’s instructions. This warranty shall not apply to any safe or parts modified without the consent of Fort Knox Inc. Fort Knox Inc. specifically disavows any other representation, warranty, or liability related to the condition or use of the product.

    FOR MORE INFORMATION, PLEASE CONTACT:

    Fort Knox Inc.
    993 North Industrial Park Road
    Orem, Utah 84057

    LIMITED WARRANTY

    Pistol Box, Cab Box, and Shotgun Boxes come with a Limited Warranty.
    - Box is protected by a Lifetime Warranty
    - Lock is protected for 1 year by the Manufacturers Warranty

    *Fort Knox Inc. shall only be liable when the vault is used in compliance with those directions specified in the manufacturer’s instructions. This warranty shall not apply to any box or parts modified without the consent of Fort Knox Inc. Fort Knox Inc. specifically disavows any other representation, warranty, or liability related to the condition or use of the product.

    FOR MORE INFORMATION, PLEASE CONTACT:

    Fort Knox Inc.
    993 North Industrial Park Road
    Orem, Utah 84057

    100% AMERICAN MADE

    Because Fort Knox manufactures in the USA, we monitor and tightly control the craftsmanship and quality of every product that carries our name.

      Contact Us

      We'd love to hear from you. Please fill out the form or give us a call.
      Fax: 801.226.5493
      993 North Industrial Park Rd.
      Orem, UT 84057

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        Register Your Vault

        Fort Knox desires to manufacture the top vault in the industry, and would love to have your help. Your help with these few quick questions would be greatly appreciated. Your information will not be sold or published. Additionally, Fort Knox online registration is the easiest way to activate the warranty of your safe. Thank you!

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