Lifetime Warranty

Guaranteed American Quality

Fort Knox Inc. warrants to the original purchaser only, that each new vault will be free from defects in material and workmanship for the lifetime of the original purchaser from the date of delivery. Integral units such as locks are subject to this same warranty.

FILE A CLAIM

File a Warranty Claim

Complete this form to file a claim.
Please review the Product Warranty card details here.
Fill out the following details. Fort Knox will contact within 10 business days.
Are You the Original Purchaser?
YesNo
Tell us about your damaged safe
Photos Please upload png, jpg, or jpeg image file if possible. Photos are not required at submission but will be required as part of the claim process.
Proof of Purchase

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Front door, closed

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Front door, open

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Door, jam

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Inside hinge side

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Serial Number
Purchased From Dealer
Have you filed a claim with your insurance company?
YesNo
Do you plan to file a claim with your insurance company?
YesNo
Terms and Conditions – By checking this box, I affirm that all information is true and correct to my knowledge and that any violation could result in the denial of warranty work provided by Fort Knox Vaults.

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Fort Knox Security Products
Limited Lifetime Warranty

Fort Knox Security Products Warrants to the original purchaser only, that each new safe will be free from defects in material and workmanship for the lifetime of the original purchaser from the date of delivery. Integral units such as locks are subject to this same warranty.

Fort Knox Security Products will replace any safe, free of charge, broken into by forced entry or damaged due to an unlawful attempt during the lifetime of the original purchaser; Damaged safe must be returned for evaluation to Fort Knox Security Products by prepaid freight along with the report made by the investigating agency. The new replacement safe will be sent to the customer freight collect.
Fort Knox Security Products will repair or replace, at our option, any safe due to incidental damage as a result of accident, flood, or fire. Damaged safe must be returned freight prepaid to Fort Knox Security Products. The safe will be returned freight collect.

The responsibility of Fort Knox Security Products under this warranty is limited to replacement or repair of defective part at the Fort Knox Security Products, Orem, Utah factory, or at a point designated by them, with expense for transportation, if necessary, to be borne by the original purchaser, In no event shall Fort Knox Security Products liability exceed the original cost of the product,
Fort Knox Security Products shall only be liable when the safe is used in compliance with those directions specified in the manufacturer’s instructions.

This warranty shall not apply to any safe or parts modified without the consent of Fort Knox Security Products.

Fort Knox Security Products specifically disavows any other representation, warranty, or liability related to the condition or use of the product. For more information, contact Fort Knox Security Products, 993 North Industrial Park Road.

Orem, Utah 84057.

Lifetime Warranty

Lifetime Warranty

100% AMERICAN MADE

Because Fort Knox manufactures in the USA, we monitor and tightly control the craftsmanship and quality of every product that carries our name.

Customer
Commitment

Theft Guarantee

Fort Knox Inc. will replace any vault, free of charge, broken into by forced entry or damaged due to an unlawful attempt during the lifetime of the original purchaser.*

*Damaged vault must be returned for evaluation to Fort Knox Inc. by prepaid freight along with the report made by the investigating agency. The new replacement vault will be sent to the customer freight collect. The responsibility of Fort Knox Inc. under this warranty is limited to replacement or repair of defective part at the Fort Knox Inc., Orem, Utah factory, or at a point designated by them, with expense for transportation, if necessary, to be borne by the original purchaser. In no event shall Fort Knox Inc. liability exceed the original cost of the product.

Incidental Damage Protection

Fort Knox Inc. will repair or replace, at our option, any vault due to incidental damage as a result of accident, flood, or fire.*

*Fort Knox Inc. shall only be liable when the vault is used in compliance with those directions specified in the manufacturer’s instructions. This warranty shall not apply to any safe or parts modified without the consent of Fort Knox Inc. Fort Knox Inc. specifically disavows any other representation, warranty, or liability related to the condition or use of the product.

FOR MORE INFORMATION, PLEASE CONTACT:

Fort Knox Inc.
993 North Industrial Park Road
Orem, Utah 84057

Contact Us

We'd love to hear from you. Please fill out the form or give us a call.
Fax: 801.226.5493
993 North Industrial Park Rd.
Orem, UT 84057

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Register Your Vault

Fort Knox desires to manufacture the top vault in the industry, and would love to have your help. Your help with these few quick questions would be greatly appreciated. Your information will not be sold or published. Additionally, Fort Knox online registration is the easiest way to activate the warranty of your safe. Thank you!

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Fort Knox Catalog

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